Frequently Asked Questions
Everything you need to know about your FCS sports gear and orders.
What is the standard shipping time for sports equipment?
Most orders are processed within 1-2 business days. Standard shipping typically takes 3-5 business days depending on your location, while oversized items like weight benches may take slightly longer.
How do I return an item that doesn't fit?
We offer a 30-day return policy for all apparel and footwear. Items must be in their original packaging with tags attached. You can initiate a return through our online portal to receive a prepaid shipping label.
Does FCS offer a warranty on high-performance gear?
Yes, all FCS technical equipment and electronics come with a 1-year limited manufacturer warranty covering defects in materials and workmanship under normal athletic use.
Can I modify or cancel my order after it has been placed?
To ensure fast delivery, we begin processing orders immediately. You can cancel or modify your order within 60 minutes of placement by contacting our live chat support.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Klarna or Afterpay for larger equipment purchases.
How do I care for my FCS compression wear?
To maintain the elasticity and moisture-wicking properties of your gear, we recommend machine washing in cold water on a gentle cycle and air drying. Avoid using bleach or fabric softeners.